Ashend Willoow

Plate CXIV · Legal Almanac Entry

Privacy Policy

Effective 10 September 2026 — how Ashend Willoow collects, uses, and protects personal information across our restaurant, private evenings, and offline poker salon.

Plate I

Introduction

This Privacy Policy explains how Ashend Willoow collects, uses, and protects personal information when you visit our restaurant, attend offline poker salon evenings, book private events, or use this website. The policy applies to all hospitality and offline poker experiences at 12 Gallery Lane, Sydney NSW 2000, Australia.

It is written in plain English and aligned with the Australian Privacy Principles. By using our services, you acknowledge that you have read and understood this policy.

Plate II

Information We Collect

We collect only the personal information necessary to provide our hospitality and offline poker salon services.

  • Contact details such as name, email address, and phone number when you make a restaurant reservation or enquire about a private evening.
  • Booking details including date, time, number of guests, and any dietary or accessibility requirements.
  • Poker salon attendance details such as your preferred table or event date, collected when you reserve a place at an offline poker evening.
  • Correspondence records when you contact us by email, phone, or through the website.
  • Technical information such as IP address and browser type when you browse this site, as described in the Cookies section.

No financial or gambling-related data is collected. Poker salon attendance is recorded only for hospitality and event management.

Plate III

How We Use Your Information

Your personal information is used to deliver the hospitality and offline poker experiences you request.

  • To manage restaurant reservations and communicate about your booking.
  • To organise private evenings, including dietary requirements and seating arrangements.
  • To coordinate attendance at offline poker salon evenings and card lounge events.
  • To respond to enquiries and provide customer support.
  • To improve our services and website experience, where permitted by law.

Personal information is not used for marketing without consent. Poker salon data is used only for event logistics and safety.

Plate IV

Sharing and Disclosure

We do not sell or rent your personal information. We share it only as necessary to provide our services or as required by law.

  • With service providers who assist in restaurant operations, event management, or website hosting, under confidentiality obligations.
  • With professional advisers such as lawyers or accountants when required.
  • With government or law enforcement bodies if we are legally compelled to do so.
  • With any successor organisation in the event of a business transfer, subject to this policy.

No personal information is shared with gambling operators or online platforms. All third parties are required to protect your information.

Plate V

Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access.

Information is stored on secure servers located in Australia or in jurisdictions with comparable privacy protections. Access is limited to authorised staff who need it to manage restaurant, private evening, or offline poker salon services.

We retain personal information only as long as necessary for the purposes described in this policy or as required by law. When information is no longer needed, we securely destroy or de-identify it.

No payment card data is stored. Poker salon attendance records are kept only for event management and legal compliance.

Plate VI

Your Rights and Choices

You have the right to request access to the personal information we hold about you and to ask for corrections.

  • You may request access to your personal information by contacting us using the details below.
  • If you believe any information is inaccurate, you may ask us to correct it.
  • You may withdraw consent for optional uses at any time.
  • If you have a complaint about how we handle your information, you may contact us, and we will respond within a reasonable time.
  • You may also contact the Office of the Australian Information Commissioner if you are not satisfied with our response.

Contact email: [email protected] · Contact phone: +61255501234

Plate VII

Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use the site.

Cookies are small text files placed on your device when you visit our site. We use essential cookies to enable basic site functions and optional analytics cookies to understand visitor behaviour. You can control cookies through your browser settings, but disabling essential cookies may affect site functionality.

For more details, please see our Cookie Policy.

No cookies are used to track offline poker salon attendance.

Plate VIII

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The effective date at the top of this page indicates the most recent revision.

If we make material changes, we will post a notice on this page or contact you directly where appropriate. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

Plate IX

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.